Uork’s Community Standards

Introduction

We’re cultivating a space for a community that wants to play a part in changing how the world works together. We’ve built a global network of writers, designers, producers, videographers, business owners, and professionals across hundreds of industries, who use Uork every day to create something they believe in. We’re inspired by each and every one of our community members. We value their perspectives, beliefs, and views—they are what makes Uork so dynamic.

In order to maintain a respectful, inclusive, and safe environment for everyone, we’ve created a set of community standards to serve as a moral compass for behavior on our platform. These standards help define what is acceptable in the Uork community and marketplace, both in face-to-face interactions and online communications. They aren’t tied to any law, but are used to govern our platform policies. They reflect our attitudes, expectations, and social norms. Our community standards are rooted in our core values — respect, safety, acceptance, support, and open-mindedness.

Just like our community, these standards will continue to grow, evolve, and change. We have embedded examples in the community standards for unacceptable activities on Uork. Please note that these are intended to be examples only and not a complete list.  

We encourage our community to use our reporting tools when encountering anything that is unacceptable. We want to create the best experience for all community members, and ask that you respect and follow these guidelines.

Integrity and Authenticity

In order to maintain a safe, respectful, fair, and trustworthy marketplace, Uork is taking proactive steps to prevent any abusive practices that may undermine the integrity of our platform or the authenticity of our users.

Any activity aimed to deliberately manipulate the platform tools and features will lead to permanent suspension of user accounts involved in such behavior. 

Account Integrity

Multiple Accounts

In order to buy and/or sell services on Uork you may have only one account. Creating multiple accounts on Uork can be misleading to other users and is considered a manipulation of our system. Any violation of this policy can lead to permanent suspension of the account(s) involved in this activity. 

It is prohibited to open multiple accounts on Uork in order to (including but not limited to):

• Gain a competitive advantage
• Harass/mislead other users through messaging and/or ordering systems
• Engage in any fraudulent activity
• Abuse the Uork Referral program
• Bypass a restriction—or permanent suspension—of a previous account
• Violate Uork’s Terms of Service and/or our Community Standards in any other way and/or manipulate the system

Do not share your authentic credentials (personal email, payment information, phone number) that could be used to create multiple accounts on your behalf.

Fake Identity

We do not allow accounts to pose as another person or entity in a misleading manner. 

It is prohibited to:

• Use a fake name, gender, photo, or any fictional or false biographical details in your user profile
• Present a fake document(s) if asked to verify your identity
• Use AI-generated imagery/video to create or verify an account on Uork, with the purpose of impersonating another person—or misrepresenting yourself
• Impersonate other people by creating or using an account that deliberately misrepresents your identity, with the intention to mislead or deceive others
• Use automated programs and tools to misrepresent your actual location
• Create a Uork profile with your personal information/credentials for anyone other than yourself

Do not share your authentic credentials (personal email, payment information, phone number) that could be used to create fake accounts on your behalf. Uork reserves the right to permanently suspend accounts which represent a fake identity. 

Misrepresentation 

Misrepresentation is defined as fraudulent, negligent, or innocent misstatements, or an incomplete statement of a material fact. 

It is prohibited to:

• Write misleading content in your profile description, skills section, professional background, and/or education
• Include a Uork seller badge, seller level, or any reference to a star-rating  in your Service images, seller intro video, profile picture, or any other Service components
• Copy Service descriptions, packages, and/or other content from another user’s Service listing or their profile page  
• Raise the price of your service in personal messages before or after purchase. Bait-and-switch marketing is not permitted
• Have someone else represent you in your Service, without clearly stating who they are. Post content you do not have the right to use in a Service description and/or profile

Inauthentic Behavior 

Spam

We define spam on Uork as a messaging activity that is unwanted, repeatedly occurring, and disruptive to the recipient’s experience. Spam can take many forms ranging from unwanted offers to commercially-motivated solicitations that aim to drive traffic or attention to websites, products, and services outside of Uork.

Do not:

• Abuse our communication tools to send unsolicited or deceptive messages
• Distribute malware, phishing, or  other potentially harmful content through Uork communication tools
• Use any artificial tools and/or automated processes (through software, scripts, bots, or any other means) to send mass messages
• Contact Uork users with offers, questions, suggestions, or anything unrelated to their Services, requests, or orders
• Ask other users to guide you on how to start selling on Uork through Uork communication tools
• Send direct messages to promote your services or specific Services to buyers
• Ask for donations or free work 

Not only does this activity undermine the integrity of our platform, it also violates the privacy of our members and is potentially harmful. If you encounter spam, please report it via email.

Feedback Manipulation 

Reviews provided by buyers are an essential part of Uork’s rating system. They convey the quality of services provided by sellers, their professional skills and experience, and overall buyer satisfaction. Therefore, it is important that reviews be authentic and reliable messages to maintain a trusted and credible marketplace.  

Do not:

• Manipulate the review system in any way to represent deceitful information about the seller and/or their service, either as a buyer or a seller
• Purposely provide deceitful, unsolicited feedback
• Purchase or sell a service with the sole intent to falsely increase ratings and/or levels
• Pressure a  buyer to edit or remove feedback or a review from the platform 
• Pressure a buyer to add a 5-star review or give more positive feedback than they are already willing to provide 
• Withhold the delivery of service or any information required to complete the service with the intent to gain favorable reviews
• Pressure a seller to deliver free extras or make changes not included in the ordered service by threatening to leave negative feedback

Any attempt to manipulate reviews is prohibited and may result in a permanent suspension of all related accounts. This includes either direct or indirect manipulation of feedback by contributing false, misleading, or inauthentic content, placing orders determined to have been arranged or strategically placed to artificially boost seller ratings, or by abusing the platform by making purchases from multiple accounts.

Should you suspect feedback manipulation or any other violations of these policies, please report it.

Reporting Abuse 

On Uork, we value each and every one of our community members and aim to maintain a respectful, inclusive, and safe environment for everyone. We encourage our community to use our reporting tools when encountering anything that is unacceptable. (report flags in services etc.) 

However, we ask you not to use these tools in ways that result in unfair competition and manipulate Uork’s marketplace. 

Do not:

• Abuse Uork reporting tools, complaints to Customer Support, and appeals processes by making groundless, targeted, litigious, or frivolous reports
• Send multiple reports on the same issue without allowing for a response from our Trust and Safety team

Uork reserves the right to withdraw multiple invalid reports and flag accounts involved in such activity.

Referral Abuse

With the Uork Referral program, you can earn rewards for yourself and your friends who sign up to Uork per your invitation. Referral program abuse might occur when a group of accounts created for the sole purpose of system manipulation, refers to each other to gain a referral bonus. 

Do not:

• Create fake accounts in order to gain referral credit
• Attempt to manipulate or exploit the current referral program

Uork reserves the right to permanently suspend accounts which are involved in violation of Referral program rules.

Manipulation

Any improper behavior aiming to manipulate Uork platform tools and systems does not align with Uork values and harms the entire Uork community. To create a fair and respectable marketplace, we ask that you do not attempt to subvert our policies which have been put in place to protect platform and marketplace trust and quality.

This includes, but is not limited to:

• Excessive cancellations practice
• Using the delivery button to send an incomplete, partial, or empty delivery
• Sending multiple requests on the same issue without allowing for a response from our Customer Support team

Any attempts to access the platform through unauthorized methods, affect and manipulate the Uork ranking system, send artificial web traffic to Services, offer to sell/buy Uork accounts, scrape data from the platform, or undermine the security and integrity of our marketplace in any way are strictly prohibited.

Illegal and Prohibited Services

Uork is an open marketplace where users can offer or request a great variety of services. However, for a number of reasons, we prohibit certain types of services on Uork. Some services can pose unwanted risks for our users like privacy or financial risks; others are simply not in line with our values and policies.

Please note that examples included below are not an exhaustive list. We may update what is considered an illegal or prohibited service from time to time. We may also take action in response to a violation of the intent of this policy—if we encounter a new threat or harm that is not explicitly outlined below. 

Illegal Services

We require our users to abide by all applicable laws and regulations. Users may not offer or request services related to illegal activity, or ones that promote, approve, or enable any unlawful behavior. Uork reserves the right to permanently suspend user accounts involved in violation of this policy. 

To protect our community from any harm, Uork is continually improving and enforcing the policies against any illegal activity and behavior on the platform. Should you see an item that appears to violate these policies, please report it.

Prohibited Services

Services with the potential to cause harm to our users      

In order to protect the Uork community, we do not allow any services or activities which could intentionally or unintentionally harm our users, other individuals, property, or animals. This includes both physical harm, significant risk of societal harm, endangerment of individuals’ rights and freedoms, etc.

Do not offer, agree to provide, or ask for services that are meant to cause harm, including but not limited to:

• Promoting prohibited or potentially dangerous goods (firearms, ammunition, drugs, and controlled substances), or encouraging others to make, use, or trade these goods
• Any level of sexual exploitation, abuse, or human trafficking 
• Providing fake or misleading documents, including the creation of—or any kind of modification to—official documents such as IDs, passports, driver’s licenses, bank statements, death or birth certificates, etc.
• Content which is related to glorification and/or incitement to violence, or any other criminal and harmful behavior towards an individual, group, or animals
• The intention to create or promote the spread of fake news and disinformation
• Providing licensed professional services without the required certifications and/or qualifications, ex. legal counsel, financial or tax advice, etc. 
• Attempts to  hack or crack any system (accounts, profiles, networks, etc.) with the intent  to obtain unauthorized access to sensitive personal and/or financial information of individuals, entities, or governmental institutions
• Creating or contributing to any information security hazard for individuals, entities, governmental institutions (DDOS attacks, doxxing, impersonation, distribution of malware, phishing and other hacking techniques, etc.) 

User accounts involved in violation of this policy will be permanently suspended.

Services that can pose financial risks for our users        

Uork cares about the financial safety of our users and takes security of their private financial information very seriously. Services that may put our users at risk of exposing their sensitive financial information are strictly prohibited.

Do not offer, agree to provide, or ask for the services that require getting access to other user’s sensitive financial information, such as:

• Opening, managing, or implementing changes to a financial account of any kind
• Providing a loan, buying or selling  currency or  cryptocurrency, or trading binary options, or any other financial instruments 
• Mining cryptocurrency 
• Removing negative remarks from the credit score or credit history of a person, entity, or government institution
• Trading signals, indicators, or pre-made trading strategies 

Services that infringe third parties’ terms of service

A third party is a company or a person, other than Uork, that is indirectly involved in the services you offer or request. As a valued member of the Uork community, we ask you to respect the broader Internet community and follow the terms of service (TOS) of other platforms and companies.   

Do not offer, agree to provide, or ask for services that violate or might potentially violate a third party’s terms of service. 

Before creating a Service, we encourage all sellers to review the terms of service of any third party involved in the service. And we encourage buyers to avoid requesting services or ordering Services that could be in violation of a third party’s terms of service. Uork reserves the right to take relevant actions against users who infringe the terms of service of any third party.  

Services which violate intellectual property rights

In accordance with various laws—and our commitment to protect the work of our creative community, Uork does not permit any service that violates the intellectual property (IP) rights of individuals and/or businesses, and will take measures against those who provide or request such services, and so help to protect our creative community.

Read more about services that violate intellectual property rights.

Misleading or Deceptive Services

To protect our community from any form of fraudulent activity, Uork prohibits services which are intended to mislead, manipulate, or deliver deceiving or inauthentic content.  

Do not offer, agree to provide, or ask for any services intended to mislead or deceive others, including:

Deepfakes

Any video, photo, or audio recording that has been substantially modified by altering its sequence or composition, or by modifying the original audio in a way that fundamentally changes the original media’s understanding, meaning, or context.

Due to the high risk of spreading misinformation, non-consensual content, and illegal activity through deepfake techniques, Uork does not allow any creation of deepfakes on the platform. 

Fake reviews

Any (positive, neutral, or negative) review – written, video, or otherwise – that is not an honest and impartial opinion or that does not reflect a genuine experience of a product, service, or business.

User accounts involved in violation of this policy will be permanently suspended.

Fake engagement or traffic

Any forms of artificial engagement through bots, click farms, or other illegitimate techniques intended to increase followers, views, likes, fans, or traffic. Such techniques are in direct violation of third parties’ terms of service and practices, and undermine the integrity and confidence of our platform. 

Promising financial or personal benefits

Any promise of financial or personal outcomes which are not in a seller’s control, including any unreasonable or overstated claims of what a buyer may achieve by acquiring a seller’s services.

This includes but is not limited to guarantees or promises related to: 

• Restoring buyer’s access to online accounts (ex. Amazon, Facebook, eBay, etc.)
• Specific monetary earnings or specific profit/return rate on an investment
• Wins, higher levels, in-game currency, or profits in any game or app
• Results related to healing or treating medical issues or promises of mind control

Homework and academic services

Uork’s marketplace is open for sellers to offer any creative and productive service they wish to propose. With that being said we ask to refrain from offering or asking for any academic work. Taking part in doing someone else’s academic work (which will likely be submitted as the student’s own work) or requesting academic work to be done for you, is unethical since it violates most schools’ Honor Codes and may constitute copyright infringement. Uork does not allow these types of fraudulent activities and it will not be permitted on our platform.

Do not post, offer, or ask for writing of homework, academic papers, bibliography, letters of recommendation, college applications, etc.

Services that involve sharing personal information of third parties 

Uork takes proactive measures aimed to protect privacy rights. In order to ensure this policy, we ask that the information provided within relevant services will be unique to each order, and will contain business data only. 

Do not offer, agree to provide, or ask for any services that breach third-party rights and lead to spamming individuals, such as:

• Any sharing of personal data of individuals, ex. email addresses, phone numbers, etc.
• Premade lists containing personal data of individuals
• Scraping social media platforms to obtain information about others
• Any service that shares confidential personal information, ex.social security numbers, identification cards, credit cards, physical addresses, etc.

Medical-related services

In order to protect the Uork community, we do not allow services that are meant to provide any medical treatment, medical advice, or medical or pharmaceutical supplies. This refers to both the physical and mental health of the users. 

Do not offer, agree to provide, or ask for any medical-related services, such as:

• Any medical treatment, advice on a medical condition, or pharmaceutical advice
• Any kind of medical drugs or pharmaceuticals, medical equipment, or pharmaceutical supply
• Providing documentation or other evidence meant to fraudulently deceive others about one’s medical status, ex. fraudulent test results, etc.
• Offering  to heal, prevent or treat COVID-19, including emotional therapy
• Creating medical, scientific, or informative content exclusively on COVID-19 that may be used for spreading misleading information
• Creating fake news or promoting of the spread of fake news regarding COVID-19

Services Outside the Uork Catalog

The Uork catalog is live and reflects rapid changes happening in the digital environment. We are continually working to make sure our platform provides services that are currently in demand. To this end, we might—from time to time—restructure our catalog and cease to offer certain services. If you are providing one of the discontinued services, we will let you know if your Service has been removed. This can be a good opportunity to refresh your offerings and provide services that buyers are looking for.

For more information, visit the Uork Forum and our Help Center for helpful advice and articles on creating high-performing Services that appeal to buyers. 

Objectionable Content

Hate Speech

Uork defines hate speech as words or ideas that are designed to incite violence or hatred against a person, or group of people, defined on the basis of race, ethnicity, sexual orientation, gender, marital status, religion, age, disability, or other similar ground. Uork is committed to moving swiftly and aggressively to investigate conduct that has been flagged as hate speech, and will respond in a manner that is consistent with existing laws and the values of the company. We take hate speech violations very seriously, and anyone using hate speech towards another user or towards our customer support representatives will be removed from Uork. We will also take action against any user asking or delivering hate speech-related content on Uork.

Do not:

• Use violent or dehumanizing speech against a person or group of people defined on the basis of race, ethnicity, sexual orientation, gender, marital status, religion, age, disability, or other similar ground. 

We do allow people to offer or ask for content regarding the research of hate speech or content that is related to the prevention of hate speech.

Discrimination

Under Uork’s community standards, discrimination means unfair or unequal treatment of an individual or group based on age, disability, ethnicity, gender, marital status, race, religion, and sexual orientation.

Uork will investigate claims of discrimination on a case-by-case basis, and defend protected groups whenever possible.

Do not:

• Express your unwillingness to work with a person or a group of people based on age, disability, ethnicity, gender, marital status, race, religion, sexual orientation, or other similar ground.
• Publish, offer, or ask for any content that expresses or supports discriminatory ideas. 
• Offer or ask for the writing or editing of texts that support discriminatory ideas or practices.

Adult, Nudity, and Sexual Activity

Explicit content meant to be sexually gratifying is not allowed on Uork. If detected or reported, sexually explicit content will be blocked and participants could be banned from the marketplace. Services and deliveries portraying violent, graphic, or humiliating fetishes are also not allowed. 

Sexually explicit content featuring minors and content that seeks to sexually exploit minors is prohibited on Uork. We immediately report Child Sexual Abuse Material (CSAM) to the National Center for Missing and Exploited Children, who work with global law enforcement agencies.

Do not post, offer or ask for:

• Nude or adult related images, or videos
• Sex or sexual partners
• Sex chats or conversation
• Nonconsensual images, including sextortion
• Child/or child-like sex
• Sexual violence or denigration
• Sexually charged modeling
• The execution of fetish scenarios
• Content that depicts explicit sexual activity, unless the conditions for “documentary exception,” as listed below, exist

Uork will act quickly to block transactions that feature child nudity and will flag the offending account for review.   

Documentary Exception

Uork will allow nudity when the primary purpose is educational, scientific, or artistic, and it isn’t gratuitous. For example, a video edit ordered by a midwife depicting proper breastfeeding technique would be appropriate, while creating a video with clips from the same film but used out of context for the purpose of sexual gratification, would not. Out-of-context nudity from indigenous communities, protests, medical procedures, childbirth, artistic performances, breastfeeding or like, may not meet our documentary exception. 

Anti-Harassment Policy 

Uork prohibits any and all behavior and communication on the platform that is inappropriate and could be considered harassment. This includes, but is not limited to bullying, sexual advances, offensive comments/conduct, or discrimination, based on race, color, religion, sex, sexual orientation, ethnicity, or national origin.

When communicating on Uork, do not:

• Solicit any sexual interaction
• Ask inappropriate personal questions
• Express sexual advances or sexual innuendos
• Use profanity, lewd, or derogatory terms
• Use offensive or culturally inappropriate/insensitive communication

Uork will act quickly to restrict users who harass on the platform.

Fake News

Uork defines Fake News as false or intentionally misleading information or propaganda that is developed and presented as authentic news. If it is reported or flagged that Uork’s platform is being used to create or promote the spread of fake news; we will investigate and take action accordingly. 

Political and Election policies

Uork will not tolerate attempts to use the Uork marketplace to undermine elections. Election Interference is defined as any attempt to interfere with the voting process or to destabilize and undermine public faith in free and fair elections. 

Political affiliation

A user’s political affiliation is not a basis for rejecting an offer on Uork. 

Do not express your unwillingness to work with a person or a group of people based on political affiliation.

Violence and Criminal Behavior

Threats

While we know that people sometimes express frustration or disagreement by threatening or calling for violence in non-serious ways, we can’t risk the safety of our community or the general public by ignoring threats of physical harm. We will attempt to consider language and context when distinguishing casual comments from credible threats to public or personal safety, but Uork will also act quickly to block accounts and may notify law enforcement when threats appear to be credible.

Do not:

• Threaten violence against another community member
• Offer or ask for services that threaten violence against individuals, groups, or the general public.

Glorification of Violence

Using Uork to create content that glorifies, promotes or expresses support for acts of violence, is not acceptable on Uork. 

Please do not offer or ask for:  orders that promote, support or glorify violence.

Incitement to Violence

Incitement means encouraging or asking other people to engage in unlawful conduct.  Be aware that inciting others to commit a crime may be a crime in itself, regardless of the outcome of the request. 

Do not:

• Ask for or instruct people to break the law.
• Engage in activities of questionable legality.

Terrorism

International and domestic terror organizations sometimes use the internet to create and spread propaganda designed to radicalize vulnerable people and to develop materials designed to foster and aid terrorist attacks.

Do not offer or ask for:

• The promotion of terrorist activities.
• Services or products related to terror organizations or terrorists.
• Editing Content linked to terrorist acts.
• Recruitment to terror organizations.

We do allow people to offer or ask for content regarding the research of terror or content that is related to the prevention of terror.

Self-Harm and Suicide Prevention

At Uork, we care deeply about the safety of our community. If someone you’re communicating with expresses suicidal thoughts or is engaging in self-harm, please contact local authorities immediately and flag the content to our Trust and Safety or Customer Support teams.  

If you’re going through an emotionally challenging time yourself or struggling with thoughts of suicide or self-harm, we urge you to seek immediate assistance. For 24-hour free, confidential, and immediate support see: https://www.befrienders.org/

Intellectual Property

Intellectual Property Claims (Copyright (DMCA), Trademark Infringement)

Uork is serious about protecting intellectual property (IP) rights and respects the IP rights of third parties. To this end, we provide necessary mechanisms for intellectual property rights protection. 

Since the content uploaded to Uork’s platform by our users is User Generated Content (UGC), we created and implemented special flows to report intellectual property rights violations (copyright and trademark).

Once a report of all relevant information is received from a rights holder or authorized representative (“reporter”), we will remove or disable access to content that engages in:

• Copyright infringement
• Trademark infringement

Uork reserves the right to request additional information from a reporter—such as proof of ownership or other documentation.

Services Which Violate Intellectual Property Rights

In accordance with various laws—and our commitment to protect the work of our creative community, Uork does not permit any service that violates the intellectual property (IP) rights of individuals and/or businesses, and will take measures against those who provide or request such services, and so help to protect our creative community.

Do not offer, agree to provide, or ask for services such as:

• Services related to copying or distribution of copyrighted material (digital piracy), such as creating torrent websites, developing platforms for streaming movies and TV shows, selling access to any streaming service account, etc.
• Services involving hacked or cracked software products (programs, apps, themes, templates, games, etc). 
• Services which are aimed to intentionally remove the watermark or copyright mark without the owner’s consent or permission.

Uork reserves the right to permanently suspend accounts which are involved in infringement of intellectual property rights.

Non-Original Design Standards

Uork values individuals’ hard work and creativity. As a platform that supports designers, artists, writers, and creatives around the world, it is essential that original work is presented and delivered at all times. We will take swift and serious action against any non-original work being sent and/or delivered as original work. 

The following standards refer to Service listings and delivered orders in the Graphics & Design and Photography categories on Uork:

Do not portray, sell, or deliver others’ work as your own.

Unique concept and publication

• If working with existing creative elements, designers must implement these elements in a unique way to create a new design concept.
• Delivered work must be customized and unique, meaning the design has not been previously published online or offline and has been invented for the first time.

Service images

• Any designs or photographs featured in Service images must be the seller’s original work—but can be work previously published on the designer’s websites or social media. 
• To use a design or photograph from an order delivered on Uork, the designer must have consent from the buyer who placed the order.

Elements that can be similar

• Generic shapes: Ex.Points, lines, squares, ellipsoids, cones, etc.
• Functional designs: Ex. A circle, a diamond, a heart, ears on a tiger, wheels on a car, green color to convey environmental responsibility, etc.
• Elements not eligible for copyright protection, such as:
  • Short phrases like “Show me the money” or “Beam me up”
  • Facts and theories like scientific facts or the quantum theory  
  • Abstract ideas, but not the way an idea is expressed. For example, the basic plot of comics can be an idea but not the way the designer expressed that idea   
  • Materials commonly found in a work of a particular type, ex. the presence of castles, knights, and dragons in a medieval story; certain elements and details of creative content that are customary or considered necessary to a particular genre 

Stock image and template policy

Make sure to have all required licenses for using the stock image or template in your delivery. 

Stock images

• All stock images must be from authorized agencies.
• Don’t deliver or post stock images “as is”.
• Stock images can be used in a transformative way as a part of your delivery.

Templates

• If you start your design work with  a template, be sure that your final, delivered design is significantly different from the template design, with a new look and feel, a unique concept, and/or transformative use.
• You are permitted to provide a service that relies on templates found online, but this must be specified in your Service.
• Sellers who heavily rely on templates in their design work will not be eligible for special seller programs on Uork, ex. Uork Pro. 

The difference between incorporating other sellers’ work in your delivery and profit arbitrage

Other sellers’ work can be used in your delivery when you have the rights to use it, and it’s used as an element of your own delivery. 

It cannot be used as your own delivery when you are reselling it “as is” with no significant added value or transformative use, under the misconception that it is your original work—and in order to gain profit from price differences. That is called profit arbitrage and it is not permitted on Uork.

Examples of other sellers’ work that you can use(if you have the rights to reuse it)

• Designs as backgrounds for music videos
• Images for websites or presentations
• Music beds for explainer videos

Artificial Intelligence (AI) Generated Content

Uork embraces the use of new technology and allows content generated by users with the help of generative artificial intelligence (AI) tools and programs. 

While user expectations are changing to accommodate the increasing prevalence of generative AI tools and programs, sellers who use them to generate content or deliver services must follow the following guidelines.

Sellers must:

• Ensure they have all necessary rights to the content they create, including copyrights

If the content created and/or delivered on Uork with the help of AI is found to infringe or violate any copyrights, applicable law, or Uork’s Community Standards, such content will be removed from the platform, and the seller’s account may be permanently suspended

• Comply with the respective tool and/or program’s terms of service and all applicable regulations, such as data protection, privacy, and consumer rights laws
• Offer customized work for each order (and not offer AI-generated content in bulk, where the same work is delivered to multiple buyers)

Both sellers and buyers are prohibited from using AI tools to spread misinformation, create deepfakes (in a form of video, photo, or audio recording), or generate faces of humans who do not exist.

Buyers should communicate their preference with sellers

When considering services that may or may not use generative AI tools or programs, buyers with a preference for work created and/or delivered without the use of generative AI tools or programs, should clearly communicate this preference to the seller. 

If you suspect any misuse or unethical behavior related to generative AI, please report it.

These policies and guidelines will be updated to align with evolving trends and usage in generative AI. Please check back for any updates.

Minors policy

Uork’s Terms of Service require that all users be at least 18 years of age and of legal age to form a binding contract. Users under 18 and at least 13 years of age are permitted to use the site only through an account owned by their parent or legal guardian with their permission. Those under the age of 13 are not permitted to use the site.

Services Involving Minors

Some Services on Uork involve minor’s participation in the service. 

• In cases where the minor is the primary service provider (for example, child voice over), the owner of the account must be the minor’s parent or legal guardian. When this is the case, it must be clearly stated in the Service description.
• In cases where the minor is involved in the service creation process (for example, photography for children’s products) it must be clear from the nature of the service that participation of minors is required.   

Parents or legal guardians, and sellers who work with minors when providing their services, are required to follow all local child labor laws and regulations. 

Users under 18 may not take part in providing the following services on Uork: dance lessons, modeling, greeting cards & videos, and “your message on”.

No Sexually Explicit Content Featuring Minors

We do not allow sexually explicit content featuring minors or content that seeks to sexually exploit minors, including but not limited to NSFW/lewd illustrations, erotic stories, NSFW voice overs, lolicon (or loli) voice overs or anime illustrations, deepfakes, and any sexually explicit child-like imagery, including AI-generated content. Uork may use broad discretion when removing items that include or depict minors. 

Uork reserves the right to permanently suspend user accounts involved in violation of this policy. We immediately report Child Sexual Abuse Material (CSAM) to the National Center for Missing and Exploited Children, who work with global law enforcement agencies.